Shipping policy

📦 Order Processing

All orders are processed within 1–3 business days.

Once shipped, you will receive a tracking number via email.

🌍 Shipping Coverage

We offer worldwide shipping, including:

United States
Canada
United Kingdom
Australia & New Zealand
Singapore
Japan & South Korea
Europe
Middle East (including UAE, Saudi Arabia, Qatar, etc.)

If your location is not listed, please contact us before placing an order.

⏱️ Delivery Time
Standard Shipping: 7–12 business days
International Shipping: 8–18 business days

👉 Most orders arrive earlier than expected.

💰 Shipping Cost

✨ Free Shipping on All Orders

📦 Packaging Guarantee

All products are carefully inspected and securely packaged to ensure safe delivery, especially fragile lighting fixtures.

🔍 Order Tracking

Tracking details will be provided once your order is shipped.

⚠️ Customs & Taxes

Customs duties or import taxes (if applicable) are the responsibility of the customer.

🚫 Address Accuracy

Please ensure your shipping address is correct.
We are not responsible for lost parcels due to incorrect addresses.

🚛 Oversized & Heavy Item Shipping

Some of our lighting products (such as chandeliers or large fixtures) may be oversized or heavy.

👉 In these cases:

Shipping may be arranged via sea freight
Delivery time may be longer than standard shipping
We will notify you in advance before dispatch

💡 This method ensures:

Safer transportation
Reduced shipping costs
Better protection for fragile items

📩 Support

If you have any questions about shipping, feel free to contact us:

Email: support@bowielight.com